FROM YOUR DESKS: In your Wind Tunnel, talk about the disappointment riders feel when they miss a train? Is it a sliding doors feeling with a domino effect crashing down on their schedule?

Neil Goldberg: What I find interesting about the disappointment people feel when they miss the subway is that it is totalizing — it completely fills their consciousness. The disparity in scale between that all-encompassing emotion and the relatively minor tragedy that triggers feels rich, meaningful.

(read the entire interview here.)